ResortQuest Outer Banks E-Lease Information and Procedures

ResortQuest Outer Banks is now using e-leases as part of our policy and procedure.

Upon making your reservation, a lease agreement will be e-mailed requesting your signature and advance deposit. (This e-lease agreement will be sent from a company called Recombo Waypoint.)

Upon receiving your e-lease, please read over the entire document and sign at the bottom where indicated. Until your e-lease agreement is returned, you will be sent an automatic email reminder - prompting you to sign your e-lease and return it to ResortQuest Outer Banks.

The signed e-lease agreement and your deposit must be received in our office within three (3) days of your reservation date. If payment is not received within three (3) days, your reservation will be canceled without further notice. If you DO NOT wish to purchase the travel insurance, you may delete the charge by initialing where indicated on the front of the e-lease and excluding the insurance premium in your initial payment. (For coverage details, see the "Travel Delay " section.)

The deposit will be equivalent to fifty percent (50%) of the listed rental rate plus a $160 (plus tax) handling fee (see "Handling Fees" section) and an optional travel insurance fee, which protects you from unexpected events.

Methods of Payment

Acceptable forms of payment include personal check (only accepted outside of 30-day period prior to arrival), cashier's check, certified check, money order or e-check. Make checks payable to ResortQuest Outer Banks. Please remember to include your reservation number on your payment. All payments must be paid in U.S. dollars. There is a $25 handling fee for all returned checks. If you prefer the convenience of paying by credit card, a non-refundable fee of $39.95 (subject to change) - for each transaction - will be charged by a third party processor . We accept Visa, MasterCard, American Express and Discover. To pay by credit card or e-check, simply call our Accounting department at (800) 962-0201.**

Once your signed lease agreement and advance deposit are received, a confirmation of lease agreement will be mailed to the leaseholder.

Reservations made less than 30 days prior to your check-in date require full payment by credit card, cashier's check, certified check or money order mailed overnight. We cannot accept personal checks at check-in.

**If a credit card is used by someone other than the leaseholder, it is necessary to obtain a credit card authorization from the cardholder and the same fee will apply.

Please see our Policies and Procedures page for further detailed information regarding ResortQuest Outer Banks.